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Free Returns are available for in-stock items only. Free Returns do not apply to Second Stock, Tables, Lounge Chairs or Sofas. Free Returns does not apply to Trade Customers. 

In the event that you change your mind, and wish to return an order once it has arrived, contact us on contact@swiveluk.com or on 0207 100 7454 and we will arrange for it to be collected. It is your responsibility to make sure any products returned are in a pristine and saleable condition. Please note that you need to keep all original packaging, including the wooden pallet. If you have disposed of it, we can supply a pallet for a fee, but you will need to source suitable packaging.

If you do not contact us to return goods within 14 days of receiving your products, your right to cancel will be revoked. You are responsible for the safekeeping of the item until it is received by us.


Once the goods have arrived at Swivel UK, in a pristine and saleable condition, a full refund will be given. 


Items that are made to order and not in stock cannot be cancelled or returned.